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App Support

Real help from the people who build the apps. We read every message.

Contact us

The fastest way to get help is email. We reply to every message, usually within one business day.

Monday - Friday: 8:00 AM - 6:00 PM EST. Messages sent outside these hours are answered the next business day.

Briar Creek Tech LLC, Charlotte, North Carolina, United States

To help us resolve your issue faster, please include the name of the app, your device model, your iOS version, and a short description of what happened.

Choose your app

InflationBuddy support

Full InflationBuddy support page

An iPhone app for tracking how inflation affects prices and purchasing power over time.

How do I manage or cancel my subscription?

Subscriptions are billed through your Apple Account, so they are managed in iOS Settings rather than in the app. Open the Settings app, tap your name at the top, tap Subscriptions, select InflationBuddy, and choose Cancel Subscription. Cancelling stops the next renewal; you keep access until the end of the period you have already paid for.

How do I delete my account and my data?

You can delete your account from inside the app under Settings. Deleting your account permanently removes your account record and the data associated with it. If you cannot access the app, email us and we will process the deletion for you.

I was charged and something is wrong. Can you refund me?

All purchases are processed by Apple, so refunds are handled by Apple rather than by us. Visit reportaproblem.apple.com, sign in with your Apple Account, and request a refund for the purchase. If Apple declines and you believe it was our error, email us and we will help however we can.

I restored a purchase but do not have access.

Make sure you are signed in with the same Apple Account that made the original purchase, then use the Restore Purchases option in the app. If access still does not appear, email us with the date of purchase and we will look into it.

A free iPhone app with no accounts and no sign-in required.

Do I need an account to use HartSquare?

No. HartSquare has no sign-in and no account. You can use every part of the app without providing any personal information.

Does HartSquare cost anything?

No. HartSquare is free, with no subscriptions and no in-app purchases.

The app is not working correctly. What should I do?

First try closing the app fully and reopening it, and make sure you are running the latest version from the App Store. If the problem continues, email us with your device model and iOS version and we will help.

Common questions

How do I manage or cancel a subscription?

Subscriptions are billed by Apple, so they are managed in iOS Settings rather than inside the app. Open Settings, tap your name at the top, tap Subscriptions, choose the app, and then choose Cancel Subscription. Cancelling stops the next renewal and you keep access until the end of the period you already paid for.

How do I request a refund?

Apple processes all purchases and handles all refunds. Go to reportaproblem.apple.com, sign in with your Apple Account, find the purchase, and request a refund. We are not able to issue refunds directly, but if you believe you were charged because of a problem on our end, email us and we will do what we can to help.

How do I delete my account and my data?

For apps that have accounts, open the app, go to Settings, and choose Delete Account. This permanently removes your account and its associated data. If you cannot access the app, email us from the address associated with your account and we will delete it for you. Note that deleting your account does not cancel an active subscription — cancel that separately in iOS Settings.

How do I restore a purchase on a new device?

Sign in to the new device with the same Apple Account you used for the original purchase, then open the app and use Restore Purchases. If your subscription still does not appear, email us with the approximate purchase date and we will investigate.

What data do your apps collect?

It depends on the app, and each one is described individually in our Privacy Policy. We do not sell your data, we do not use third-party advertising networks, and we do not track you across other companies' apps and websites.

I found a bug or have a feature request.

We genuinely want to hear it. Email us with as much detail as you can — what you expected, what happened instead, and the steps to reproduce it. Screenshots or a screen recording help a lot.

Still need help?

If your question is not answered above, email us directly. A real person will get back to you.

Email carl@briarcreektech.com

See also our Privacy Policy and Terms of Use.

Last updated July 30, 2026